Site Introduction - Our site is driven by a state of the art eCommerce engine (developed by our parent company CometX). We have tried to organise ranges of products so you can find what you need easily and quickly. Here are the key elements you might like to know about......
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The Buying Process - Here we discribe briefly how to use our site. Orders are mostly shipped within 1 business day (often the same day) using the carriage method you select during checkout. .....
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Help us Improve - We pride ourselves on our service and we want to keep our customers happy. So if you have any ideas for improving our site or services, please let us know. We're happy to receive all feedback even if it is negative so long as its constructive......
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Problems Logging In - When you register the system creates you a personal record for you in our database. This is used to allow you to keep track of orders, maintain a wish list and access the growing range of aditional services we offer......
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Surf Safely - Internet SECURITY - There are many lines of attack used by virus writers and they can get a virus on your machine through email and file downloads. There are common sense ways to combat this however and if you receive an email from someone you don't (most of us get loads of these every day) know NEVER EVER OPEN ANY ATTACHMENT......
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Phishing - Protecting yourself online. - Phishing is the term used to describe the theft of important information about your personal identity which enables criminals to impersonate you with the intent to defraud. This often involves stealing credit card details but may encompass other presonal information as well......
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FAQ INDEX - This is an index of all of the Frequently Asked Questions. We've tried to organise them in a logical order so you will be able to find answers to related questions grouped in the same place and interlinked where this has been possible. We hope you find the index useful......
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